Subzero PCs Store Policy - Terms & Conditions
Anyone who makes a purchase from this store agrees to the following Tems & Conditions.
Yahoo Store TRUSTe Verified Site - Five Stars Merchant Loyalty PRIVACY POLICY & Practices:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information in the aggregate. If you accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping
experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Privacy Policy: Subzero PCs.
Acoustic PC does not share any of its customer information. The company respects the privacy of the each
customer and aims to provide excellent service as well as top quality products.
Return Policy:
Subzeropcs offers a 15-day money-back guarantee, with a 20-25% percent restocking fee, and shipping
charges can not be refunded on the products we sell. For any reason, you may return your purchase for a
full refund of the purchase price less applicable restocking fees and shipping charges -- but only during the
first 15 days of the shipping date. And only if the product is in a not used and in resaleable condition that
means no scrathes dents packaged with all respective mannuals. However this does not apply to water
cooling or liquid cooling related products there is no refund or returns on water or liquid cooling products
warrenty through the manufacture is available on all are water cooling products and accessories.
Restocking Fees & Shipping Charges:
Our restocking fee applies to all non-defective, returned items -- no exceptions. Shipping charges are
non-refundable. Products must be returned in original package, undamaged, Unused, in resellable condition
with all included accessories, packaging and documentation. Acoustic PC does not sell used items. Refunds
are done at current market price. If an Item has gone down in price for any reason since the purchase this
will affect the refund and will be adjusted accordingly.
Important Note:
We do not cross-ship merchandise nor offer exchanges. Please re-order the correct part through our web
site store.
RMA's Retruns:
Please do not ship an item with out notifying us for an exchange or DOA RMA number. Please contact us first
so that we can give you the proper RMA number for your particular type of return. Shiping with out notifing us
first and with out an RMA number may cause dealys or even your packge to get lost. or returned. We
recomend you use a reliable carrier with a trackable method for returns such as UPS or Fedex with signature
confirmation.
Warrenty & Defective Products:
All products sold through are site have a manufactures warranty on all our products to be free of defects in
materials and workmanship -- and will be replaced without question -- directly through are manufacture
provided the product has not been subject to abuse, misuse, neglect or physical damage. This warranty
applies only to the original purchaser and is non-transferable. Please contact the manufacturer directly for
exchange or contact us directly and we will be happy to assist you and provide you with all the proper contact
information.
Order Cancelation:
For order cancellations, please email sales@subzeropcs.com as soon as possible after placing your
order. If order has already been charged or sent out you can refuse the order when it arrives and as soon as
we receive the package back we will refund your credit card less or minus shiping fee and a 5% processing
fee to cover the credit card processing fees. If order has just been charged and not shipped out and just
needs to be refunded then only a 5% processing fee applies to cover mecrchant credit card processing
charges.
Canceled Pre \ Orders & Backorders:
When a customer reserves and item on a preorder or back order status the order is charged and the product
is reserved for you if you change your mind we will refund your credit card less or minus a 5% processing
fee. This fee is to cover some of the Merchant Transaction processing fees fo our credit card processor and
Host provider.
Shipping:
Subzero PCs uses several shipping carriers are prefered method for domestic id UPS and for Internationalis
USPS United States Postal Serice. However Acoustic PC reserves the right to change a shipping carrier with
out notice as long as the method used is with in the approxamite time frame as the one used to place the
order. For example if you place an order with UPS Ground we can use are back up carrier Fedex and send
your shipment Fedex Ground. This usually does not happen but because of matters beyond are control we
need to use an alternate method we reserve the right to do so. If a slower method is going to be used then
the customer is notified first for there permision.
Miss Shipp's:
Subzero PCs - reserves the right to fix a miss shipp with out dispute from the party placing the order
specially on phone orders were human errors are more likely to happen.
Are pick to lite system shiped through our facility allows 99.9% accuracy on orders. However if by any
chance and item is shipped incorectly. Then Subzeropcs will reshipp the correct item for free as long as the
mistake is on Subzero PCs Fault. Also cross shipping is not allowed we must receive the wrong item before
we can shipp the correct one unless you want to place a new order and then receive a credit back.
Credit Card Calims & Disputes:
Should you have a claim or dispute regarding an order please contact us for assisatnce first. So we can work
it out on our side. If a claim is filed either by mistake or an invalid or no good reason and Subzeropcs prevails
over the dispute \ Judgement, You will be liable for a $ 15.00 Claim fee... This fee charge does not come
from us it is simply passed on to you from our Merchant Processor Chase Manhatan Bank Paymentech
charges us for axicidental or invalid \ valid disputes. All Claim diputes should be paid and sent to us Via
Certfied mail to our Physical address with your order number with in 30 days after dispute is finalized.. Should
you fail to make this payment you wil be liable for any & all collection and leagal fees as well as Attorneys
fees if inqured. So please contact us first our intent is never to turn issues over to third party colection &
leagl unless needed. Further more Acoustic PC is not liable for any credit reporting by third parties we are
verry flexibal and transaparent and always willing to work with you on a resolution with an issue. We are
available via phone, e-mail...
Limited Liability Disclaimer...
Subzero PCs. shall not be held responsible or liable for the following:
(1) any damages incurred, incidental or consequential, while using our products, including but not limited to
loss of income, savings or profit, or loss of electronic data or records,
(2) third-party claims filed against the purchaser, or
(3) damage to products during shipment or lost or misdirected shipments.
Use of our products at your own risk !
Important Information Regarding Instlation Of Our Products:
If you are unsure how to install something correctly, contact us first. We can't help you. If you are not
computer savy we recomend hiering an IT profesional witha license or taking your components to a reputable
computer shop that offers custom builds. Subzeropcs is not liable for any damage occured by intaling our
products and all liability by us is valid for no more than the current market value of the goods sold by us.
Subzero PCs reserve the right to make changes or updates to our web site, including adjustments for
typographical errors or for product specification clarifications, without notice.
Yahoo Store TRUSTe Verified Site - Five Stars Merchant Loyalty PRIVACY POLICY & Practices:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information in the aggregate. If you accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping
experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Privacy Policy: Subzero PCs.
Acoustic PC does not share any of its customer information. The company respects the privacy of the each
customer and aims to provide excellent service as well as top quality products.
Return Policy:
Subzeropcs offers a 15-day money-back guarantee, with a 20-25% percent restocking fee, and shipping
charges can not be refunded on the products we sell. For any reason, you may return your purchase for a
full refund of the purchase price less applicable restocking fees and shipping charges -- but only during the
first 15 days of the shipping date. And only if the product is in a not used and in resaleable condition that
means no scrathes dents packaged with all respective mannuals. However this does not apply to water
cooling or liquid cooling related products there is no refund or returns on water or liquid cooling products
warrenty through the manufacture is available on all are water cooling products and accessories.
Restocking Fees & Shipping Charges:
Our restocking fee applies to all non-defective, returned items -- no exceptions. Shipping charges are
non-refundable. Products must be returned in original package, undamaged, Unused, in resellable condition
with all included accessories, packaging and documentation. Acoustic PC does not sell used items. Refunds
are done at current market price. If an Item has gone down in price for any reason since the purchase this
will affect the refund and will be adjusted accordingly.
Important Note:
We do not cross-ship merchandise nor offer exchanges. Please re-order the correct part through our web
site store.
RMA's Retruns:
Please do not ship an item with out notifying us for an exchange or DOA RMA number. Please contact us first
so that we can give you the proper RMA number for your particular type of return. Shiping with out notifing us
first and with out an RMA number may cause dealys or even your packge to get lost. or returned. We
recomend you use a reliable carrier with a trackable method for returns such as UPS or Fedex with signature
confirmation.
Warrenty & Defective Products:
All products sold through are site have a manufactures warranty on all our products to be free of defects in
materials and workmanship -- and will be replaced without question -- directly through are manufacture
provided the product has not been subject to abuse, misuse, neglect or physical damage. This warranty
applies only to the original purchaser and is non-transferable. Please contact the manufacturer directly for
exchange or contact us directly and we will be happy to assist you and provide you with all the proper contact
information.
Order Cancelation:
For order cancellations, please email sales@subzeropcs.com as soon as possible after placing your
order. If order has already been charged or sent out you can refuse the order when it arrives and as soon as
we receive the package back we will refund your credit card less or minus shiping fee and a 5% processing
fee to cover the credit card processing fees. If order has just been charged and not shipped out and just
needs to be refunded then only a 5% processing fee applies to cover mecrchant credit card processing
charges.
Canceled Pre \ Orders & Backorders:
When a customer reserves and item on a preorder or back order status the order is charged and the product
is reserved for you if you change your mind we will refund your credit card less or minus a 5% processing
fee. This fee is to cover some of the Merchant Transaction processing fees fo our credit card processor and
Host provider.
Shipping:
Subzero PCs uses several shipping carriers are prefered method for domestic id UPS and for Internationalis
USPS United States Postal Serice. However Acoustic PC reserves the right to change a shipping carrier with
out notice as long as the method used is with in the approxamite time frame as the one used to place the
order. For example if you place an order with UPS Ground we can use are back up carrier Fedex and send
your shipment Fedex Ground. This usually does not happen but because of matters beyond are control we
need to use an alternate method we reserve the right to do so. If a slower method is going to be used then
the customer is notified first for there permision.
Miss Shipp's:
Subzero PCs - reserves the right to fix a miss shipp with out dispute from the party placing the order
specially on phone orders were human errors are more likely to happen.
Are pick to lite system shiped through our facility allows 99.9% accuracy on orders. However if by any
chance and item is shipped incorectly. Then Subzeropcs will reshipp the correct item for free as long as the
mistake is on Subzero PCs Fault. Also cross shipping is not allowed we must receive the wrong item before
we can shipp the correct one unless you want to place a new order and then receive a credit back.
Credit Card Calims & Disputes:
Should you have a claim or dispute regarding an order please contact us for assisatnce first. So we can work
it out on our side. If a claim is filed either by mistake or an invalid or no good reason and Subzeropcs prevails
over the dispute \ Judgement, You will be liable for a $ 15.00 Claim fee... This fee charge does not come
from us it is simply passed on to you from our Merchant Processor Chase Manhatan Bank Paymentech
charges us for axicidental or invalid \ valid disputes. All Claim diputes should be paid and sent to us Via
Certfied mail to our Physical address with your order number with in 30 days after dispute is finalized.. Should
you fail to make this payment you wil be liable for any & all collection and leagal fees as well as Attorneys
fees if inqured. So please contact us first our intent is never to turn issues over to third party colection &
leagl unless needed. Further more Acoustic PC is not liable for any credit reporting by third parties we are
verry flexibal and transaparent and always willing to work with you on a resolution with an issue. We are
available via phone, e-mail...
Limited Liability Disclaimer...
Subzero PCs. shall not be held responsible or liable for the following:
(1) any damages incurred, incidental or consequential, while using our products, including but not limited to
loss of income, savings or profit, or loss of electronic data or records,
(2) third-party claims filed against the purchaser, or
(3) damage to products during shipment or lost or misdirected shipments.
Use of our products at your own risk !
Important Information Regarding Instlation Of Our Products:
If you are unsure how to install something correctly, contact us first. We can't help you. If you are not
computer savy we recomend hiering an IT profesional witha license or taking your components to a reputable
computer shop that offers custom builds. Subzeropcs is not liable for any damage occured by intaling our
products and all liability by us is valid for no more than the current market value of the goods sold by us.
Subzero PCs reserve the right to make changes or updates to our web site, including adjustments for
typographical errors or for product specification clarifications, without notice.
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